Privacy Policy

Urban Vista Planning Ltd is the data controller for personal data collected through this website. We are a planning consultancy registered in England and Wales. Company name: Urban Vista Planning Ltd Company number: 10553624 Registered office: Archways, River Rd, Taplow, Maidenhead, SL6 0BG Email: office@urbanvistaplanning.co.uk Telephone: 07709 636 764

We collect and process the following personal data: Contact form submissions: When you submit an enquiry via our website, we collect your name, email address, telephone number (if provided), and the details of your enquiry. Website analytics: We use Google Analytics 4 (GA4) to collect anonymised information about how visitors use our website, including pages visited, time on site, and approximate location (country/region level). This only occurs with your consent.

Contact form data: We process this data on the basis of legitimate interests — to respond to your enquiry — and, where a contract results, on the basis of contractual necessity. Analytics data: We process this data only with your consent, which you provide via our cookie banner. You may withdraw consent at any time by clearing your browser cookies or declining via the cookie banner on your next visit.

We use the data we collect to: • Respond to enquiries submitted through our contact form • Provide planning consultancy services where instructed • Understand how our website is used in order to improve it (analytics, with consent only) We do not use your personal data for marketing without your explicit consent, and we do not sell or share your data with third parties for their own marketing purposes.

We use the following third-party services which may process your data: Formspree (formspree.io): Receives and stores contact form submissions on our behalf. Formspree's servers are located in the United States. Data is transferred under standard contractual clauses. See Formspree's privacy policy at formspree.io/legal/privacy-policy. Google Analytics 4: Collects anonymised website usage data on our behalf. Only active with your consent. Data may be processed in the United States. See Google's privacy policy at policies.google.com/privacy. We do not use any other third-party analytics, advertising, or tracking services.

Our website uses the following cookies: Essential cookies: Required for the website to function. These do not require consent. Analytics cookies (consent required): • _ga — set by Google Analytics, expires after 2 years. Used to distinguish users. • _ga_651L3MKPJX — set by Google Analytics, expires after 2 years. Used to persist session state. You can accept or decline analytics cookies via the cookie banner shown on your first visit. You can change your preference at any time by clearing your browser cookies.

Contact form enquiries are retained for as long as necessary to respond to your enquiry and, where we are instructed, for the duration of the engagement and in accordance with our professional obligations. We do not retain enquiry data beyond 6 years from the end of any engagement. Google Analytics data is retained for 14 months, after which it is automatically deleted from Google's systems.

Under UK GDPR, you have the following rights in relation to your personal data: • Right of access — to request a copy of the data we hold about you • Right to rectification — to request correction of inaccurate data • Right to erasure — to request deletion of your data in certain circumstances • Right to restriction — to request that we limit how we use your data • Right to object — to object to processing based on legitimate interests • Right to data portability — to receive your data in a portable format To exercise any of these rights, please contact us at office@urbanvistaplanning.co.uk. We will respond within one month.

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection. ICO website: ico.org.uk ICO helpline: 0303 123 1113

We may update this privacy policy from time to time. The current version will always be available on this page. This policy was last updated in June 2026.